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Ordering

We offer convenient online ordering through PayPal. Simply click on the "Add to Cart" buttons throughout the site to place your order. Your items will be added to a PayPal shopping cart that will open in a second tab on your browser. Enter your ZIP code/postal code to calculate your shipping charges.

If you have a PayPal account, click the "Checkout with PayPal" button and proceed to your PayPal acount. If you don't have PayPal or want to use a regular credit or debit card, click the plain "Check Out" button to enter your credit card and shipping information.

If you prefer to mail us a check or money order, copy/paste your completed PayPal shopping cart page to an email to us or print it out and fax it to 1 (908) 363-8351. Mail your payment to: Modular Models, PO Box 1619, Ronkonkoma, NY 11779

Replacement parts policy:

We are happy to provide replacement parts free of charge under two conditions:

1) The original part was damaged in some fashion

AND

2) You provide us with a photo of the damaged part.

Email us your photo, contact information and name of your purchase source and we will get replacement parts out to you as soon as possible. If a shipping charge is required (depending on the size and quantity of parts) we will notify you prior to shipment.

Return policy:

Refunds are granted within 30 days of the date your order shipped (as indicated on the postage stamp; 60 days for international orders) and are subject to receipt by us of the parts in re-sellable condition; no preparation or modification work, no paint, decal sheet intact. Customer pays return shipping costs.
Disclaimer:

Basic modeling technique is presumed by Modular Models which will not be held responsible for misuse, intentional or accidental, or results thereof, of any product sold by Modular Models and customer shall hold harmless Modular Models for any damages arising whatsoever from said products.

Modular Models reserves the right to, at any point prior to shipment, refuse service and issue a refund to any customer for any reason. Such decisions will be made at Modular Models' discretion.

By placing an order with Modular Models, customer agrees to the above terms and conditions.

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"Modular Models" name and puzzle piece logo are trademarks of Modular Models